Start here
Tell us what is not getting paid
Give us read-only access and within five business days you get a one-page finding: denial rate by payer and by code, aged AR, and what it is costing you annually. Yours to keep, whoever you end up hiring.
Coming from Remi? Mention the call it gave you and your collections band in the message box. The audit starts from there.
Do not send patient names, dates of birth, member IDs, claim details or any other protected health information. Phone and ordinary email are not appropriate channels for PHI. Describe the problem in general terms — payer mix, roughly what you bill a year, which part of the cycle is leaking. We will set up a proper channel under a Business Associate Agreement before anything identifiable moves.
Or skip the form
Same rule on both channels: no patient information.
What happens next